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RESOURCES

FAQ

  • Q How do you ensure consistent quality for repeat orders?

    A
    For repeat orders, we keep production records, approved samples, and packaging specifications to maintain consistency across different production batches.
     
    Our quality control team follows the same standards for materials, printing, structure, and finishing to ensure reliable packaging quality for long-term projects.
  • Q How do you protect packaging products during international transportation?

    A
    We consider transportation requirements during packaging development and use suitable export packing methods to protect products during international shipping.
     
    Depending on the packaging structure, order quantity, and destination, we may use protective cartons and inner supports to reduce potential damage during long-distance transportation.
  • Q How do you ensure packaging quality?

    A
    We ensure packaging quality through strict quality control throughout the entire production process. Our team checks raw materials, printing effects, structural accuracy, finishing details, and finished products before shipment to ensure every order meets approved specifications.
  • Q How do you handle quality issues after delivery?

    A
    If any quality issues occur after delivery, customers can contact our team with product details and supporting information. We will review the situation, identify the cause, and provide appropriate solutions based on the specific case.
     
    To prevent quality problems, we implement quality inspections throughout every production stage, including material checking, printing verification, structural inspection, and finished product inspection, helping minimize human errors and ensure consistent packaging quality.
  • Q What is your minimum order quantities (MOQ)?

    A Our MOQ depends on the box type and customization requirements. For most custom packaging, the minimum order usually starts from around 2,000 pieces. However, we can be flexible for special projects or sample orders to support your business needs.
  • Q Can I get a sample before bulk order?

    A Yes, we provide samples before mass production so you can check the quality, structure, and overall appearance of the packaging. This helps ensure everything meets your expectations before proceeding with a bulk order.
  • Q How is the price calculated?

    A Our pricing is based on box type, size, material, printing method, finishing, and order quantity. More complex designs or premium materials will increase the cost, while larger quantities help reduce the unit price. If details are incomplete, we can only provide an estimated price range before giving a final quotation.
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